This Privacy Policy explains how Kigen Technologies ("Kigen Technologies", "we", "us", "our") collects, uses, shares, and protects personal information when you visit the Janasitha website and related pages (the "Site") or contact us about the Janasitha AI workforce platform (the "Services"). Janasitha is a product operated by Kigen Technologies.
1. Who We Are
For purposes of applicable data protection laws, Kigen Technologies is the controller of personal information processed in connection with the Site and Services, unless we state otherwise in a written Service Agreement.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, phone number, company name, role, and any other information you provide when you contact us or submit an inquiry.
- Business Information: Information about your business (e.g., workflows, team structure, operational needs) provided during a demo or onboarding conversation.
- Communications: Information you share when communicating with us (e.g., emails, messages, call notes, or feedback).
- Billing Information (If You Become a Client): Information needed to invoice and receive payment. Payment card information is typically processed by third-party payment processors and not stored by us.
2.2 Information We Collect Automatically
- Usage Data: IP address, browser type, device information, referring/exit pages, pages viewed, approximate location (derived from IP), and interactions with the Site.
- Cookies and Similar Technologies: We may use cookies or similar technologies for essential functions, analytics, and preferences. You can manage cookies through browser settings.
2.3 Information from Third Parties
We may receive information from third parties such as analytics providers or social media platforms if you interact with us through those services, subject to their privacy policies.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and communicate with you about the Services.
- Evaluate fit, scope engagements, and prepare proposals or Service Agreements.
- Provide and improve the Services.
- Send administrative messages (e.g., updates, confirmations, or changes to policies).
- Send marketing communications where permitted by law (you can opt out at any time).
- Maintain the security of the Site, prevent fraud, and enforce our terms.
- Comply with legal obligations and protect our rights.
4. Legal Bases for Processing (UK/EU)
Where UK GDPR/EU GDPR applies, we rely on one or more of the following legal bases: Contract, Legitimate Interests, Consent, and Legal Obligation.
5. How We Share Your Information
We do not sell your personal information. We may share personal information with service providers, professional advisers, for legal purposes, in business transfers, or with your direction or consent.
6. International Data Transfers
Kigen Technologies is based in Malta, and your information may be processed in Malta or other jurisdictions. Where required, we use appropriate safeguards for international transfers.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements.
8. Your Rights and Choices
You can opt out of marketing emails at any time. Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information. To exercise these rights, contact us at support@janasitha.com.
9. Cookies and Tracking
We may use cookies and similar technologies for essential functions, analytics, and preferences. You can control cookies via your browser settings.
10. Children's Privacy
The Site and Services are not directed to children, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on the Site and, if changes are material, we may provide additional notice.
12. Contact Us
Kigen Technologies
Email: support@janasitha.com
Address: 34, Triq Wied Ghomor, San Ġiljan, STJ 2043, Malta